Job Title: Receiving Supervisor
Reports To: Operations Manager
Supervises: Receiving Associates
General Purpose of Position:
Working with the Store Manager, the Assistant Store Managers and other Department Managers as part of
the management team, a Receiving Supervisor is responsible for the day-to-day operations of the receiving area.
Responsibilities include staffing, training, scheduling, receiving, shipping, processing, equipment maintenance and loss
prevention.
A Receiving Supervisor is a role model and leader and must solve problems, make informed decisions and
manage the department wisely in order to achieve maximum results.
Tasks and Responsibilities:
- Assist in the recruitment and hiring of the most qualified applicants to meet the needs of the department.
- Train, coach and manage all receiving associates in all policies and procedures of the company.
- Oversee and participate in the timely receipt and distribution of all incoming and outgoing deliveries according to
Company standards.
- Ensure that all shipping and receiving functions that affect the store inventory are processed accurately by verifying
purchase orders and ticketing, and auditing the validation and verification reports.
- Ensure the accurate processing of all returns-to-vendors (RTV's), chargebacks, transfers and damages based on Company
policies and procedures.
- Oversee compliance of receiving practices with established Company policies and standards, such as safekeeping of
Company funds and property, personnel practices, security, and record-keeping procedures.
- Maintain an orderly and neat stock and receiving area as well as the general maintenance of the store.
- Communicate with central distribution and/or the corporate inventory control department.
- Help solve problems and make informed decisions that affect the service, and productivity of the receiving area.
- Any other tasks as assigned from time to time.
Skills and Competencies:
- Ability to develop and train work force, build relationships, utilize skills of workforce most appropriately.
- Ability to process information and merchandise through computer system.
- Ability to manage receiving operations effectively.
- Ability to maintain a fair, consistent set of standards as they apply to work force.
- Ability to adjust priorities and manage time wisely in a fast-paced environment.
- Ability to maintain records and documentation pertaining to work force.
- Ability to communicate in a clear, concise, understandable manner, and listen attentively to others, understand
material, and provide instructions to all employees.
- Ability to work varied hours/days to oversee store operations.
Requirements:
- Ability to work a full-time schedule, including nights, weekends and holidays as needed.
- Retail management experience preferred.
- Ability to handle multi-million dollar inventories.
- Strong interpersonal, communication, organization and follow-through skills.
- Physical ability to stand for extended periods, and to move and handle boxes of merchandise and fixtures throughout
the store, which entails heavy lifting, and perform all functions as set forth above.
- Availability to travel, as needed.
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